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Case study · Record 003

Citrus Aura

A live online store for a South African spiritual wellness brand, selling cleansing salts, bath soaks, herbs and teas made by hand. Product catalogue, filtering by range, a working cart with free delivery thresholds, and checkout in Rands.

The brief

What it had to do

Citrus Aura is a South African spiritual wellness brand created by Missmosh, a healer who prepares cleansing salts, bath soaks, scrubs, herbs and teas by hand, rooted in traditional cleansing practice.

Each preparation has a purpose, a way it is used and, for some, a warning, so the store had to explain every product properly. It also had to take payment without eating into the margin on a R200 product, and deliver anywhere in the country.

Screenshots

What it looks like

What was built

The systems inside it

  1. Step 01 A catalogue organised by ritual

    Bath and body, cleansing salts, attraction salts, teas and herbs, with each product's purpose, ingredients, how to use it and its size.

  2. Step 02 Care notes where they matter

    Warnings such as not suitable for pregnant women sit on the product itself, and the range for children carries its own supervision note.

  3. Step 03 A checkout with no gateway fees

    Checkout shows the bank details and the total, and generates a unique reference for every order. The customer pays by EFT, taps I have paid, and the order is sent through automatically.

  4. Step 04 Nationwide delivery through Paxi

    Delivery to any of more than 2,800 Paxi points or to the door, with the cost added at checkout and free delivery over R1,000.

  5. Step 05 Services beyond the shelf

    Personal consultations, custom blends, distance cleansing and ritual kits, each with its own enquiry.

Storefront · Cart and checkout · Product catalogue

The outcome

The brand sells from a store it owns, so every order and every customer relationship stays with the business rather than a marketplace.

Related

The services behind it

  • Online stores

    Sell from your own site, with a South African checkout and no per-sale commission.

  • Payments

    PayFast, Ozow or a referenced bank transfer, tied to the right order.

All work

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